Pharmacy

Here to serve your prescription needs

We look forward to serving your prescription needs at Bates Pharmacy and Medical Supply. You may have your Physician contact the Pharmacy to place prescription orders by calling 509-489-4500.

Pharmacy/Store Hours
Monday through Friday: 8:00am to 7:00pm
Saturday: 9:00am to 5:00pm
Closed Sunday

Reordering prescriptions
If you have filled a prescription with us in the last 12 months, you can re-order through this website. Please sign up for an account (it just takes a few moments) and then you'll be setup to re-order as needed. Click here to get started.

Ordering on someone's behalf

If you are ordering on behalf of a patient in an Adult Care Home or for a relative, you may also call the main Pharmacy phone number if you have previously ordered for that person. If you have not, please have the Physician's office call in the order for you to pick-up. Please review the Caregiver section if you have questions or would like to login.

Compliance packaging

Compliance packaging simply means that routine prescriptions are created into an easy to take package such as a blister pack. It is often critical that certain medications are taken at certain times of the day. This can become challenging when a patient must take multiple medications throughout any given day and for extended periods of time. Find out more about this valuable service offered by Bates Pharmacy.

• Read an article about compliance packaging and how it can affect your loved ones.
• See other key facts about compliance packaging.

Efficient and consistent customer service

At Bates, we pride ourselves on efficient, and consistent customer service. Our Pharmacists are educated and experienced, and look forward to serving you. 

	Kevin Silvers - Pharmacy Director Education: B.S. In Pharmacy from The University Of Texas in1981. Philosophy of service: "As Pharmacists we have a continuing obligation to our patients to find better ways to serve them and address compliance and interaction issues with them and their prescribers."
	Myron Higel - Staff Pharmacist Education: BS in Biology from WSU in 1989; Pharmaceutical degree in 1993 from WSU Philosophy of service: "Any question is a good question from our customers. As Pharmacists, it's our job to foster an understanding between our patients, their physicians, and their bodies." Read more from Myron in an article about Compliance Packaging...
	Chuck Fortner - Staff Pharmacist Education: BS in Pharmaceuticals WSU 1981; BA in Math. Philosophy of service:  "To ensure that  each patient receives the most relevant,  accurate and up-to-date information and  counseling available, to help them safely manage all of their medications and to establish a relationship of trust    and instill confidence in each patient that their medications are being handled by competent professionals."
	Luke Peterson -  Long Term Care Pharmacist
	Joe Weiler- Long Term Care Pharmacist

Total Health Care

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